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2005 |
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"It’s not just your technology, multiple resource factors must be interwoven to create IS / KM value. The resources are: your people, the practices your people employ, the technology tools themselves, and the training that is provided."
Why are virtual workspaces useful?
Single location for all information. Background information helps get others up to speed Able to acquire docs without having to have them emailed Configuration control on key documents Keep up to date and in touch with all areas of the project What Returns are you realizing? • Cost savings thru Increased productivity • Increased operational flexibility thru more mobile workforce • Capturing knowledge, adding to corporate Intellectual Capital • Improvements in end product due to more eyes, more time, more efficiant |
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Processes have GPS sub-factorsPracticesWhat practices are in place for: - adding users? - gathering files associated with meetings? - gathering files associated with deliverables, milestones, - publishing & notifying updates to reference data ... StandardsWhat standards have group-wide adoption for: - user ID names? - using calendars? - file naming? - navigation and usage guides? GPS - Fundamentals that we check in our auditDevelop a governance structure How determine who gets access to the system? How are users’ permissions/roles determined? How are standards set?
GPS Known Best Practices - that we check in our auditFacilitator Collaboration groupData modeling, architecting the products that each group needs, and capturing the processes that are used to create those products over and over.Diagnostic indicators things to look at to see the state, what condition.Identify the key nodes, their owners, objectives and metricsNavigational consistencyCombination of organization chart, work processes and productsMetrics: is a node being used? Is it conforming to standardsSet standards that optimize the success of all destinationsHow important documents / materials are presentedHow files are named and versionedHow your products are configuration controlledGPS related aspects of DP Audit of your target group/activityGrade existing fundamentals and practices within that groupgap analysis between existing and ‘must have’ fundamentals and practices
Identifies missing fundamentals and practicesCustom Report alternatives for your target group/activityIdentifies alternatives for filling the gaps between existing and must have fundamentals.Recommended prioritization for providing missing fundamentals and practices.
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