Copyright Digital Places  
2005
     

"It’s not just your technology, multiple resource factors must be interwoven to create IS / KM value. The resources are: your people, the practices your people employ, the technology tools themselves, and the training that is provided."



Why are virtual workspaces useful?

– Single location for all information.

– Background information helps get others up to speed

– Able to acquire docs without having to have them emailed

– Configuration control on key documents

– Keep up to date and in touch with all areas of the project



What Returns are you realizing?

• Cost savings thru Increased productivity

• Increased operational flexibility thru more mobile workforce

• Capturing knowledge, adding to corporate Intellectual Capital

• Improvements in end product due to more eyes, more time, more efficiant



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Best Practices

Over 70% of intranet installations have little or no process standards or training to compliment the technology - little wonder why most employees rate their company's intranet services poorly. The FAA has over 20,000 employees voluntarily using their collaborative intranet services. Digital Places has worked with several government program teams in their use of the FAA services. We can bring the lessons learned to your organization.

 


People come together with Technology to form not just IT, but ISWe don’t work with just information technology, we go beyond the tools and functionality of the tools you have available through your existing Intranets and Extranets.  We work at the “System” or Services level. We have a model, that we call Information Systems – Information Systems, IS, create (not just enable) new capabilities for your organization.  IT, Information Technology, is a subset of Information Systems.  Information Systems include - in addition to IT – the people in your organization that will use the IT, the processes your people employ in using the IT and the training the people get so that they learn to employ those processes.   
 
By integrating across all four of these fundamental organizational resources – people, processes, technology and training – you are able to create new capabilities for your entire organization.  
  
Our IS model includes a facility for ongoing improvement of the capabilities that IS create for your organization.   This improvement facility enables changes the IS to adapt to the changes in the total PPTT environment.  

PPTT Defined:
People, Process, Technology, Training

When new tools or functionality becomes available, this facility ensures that appropriate practices, standards and governance are identified and molded into processes for using the new tool functions and that the new processes are integrated into training so all people in the organization can grow their skills. This integrated approach ensures an ongoing increase in the capabilities of your group.
 
Are you providing your employees and partners all the services you need to support a virtual workspace


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Contact Digital Places today to discuss your Internet services need.

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